How to lodge a complaint with MPSJ?
Note: MPSJ will action and/or respond to complaints within 14 working days. Explain your problem and specify its location.
1. Walk-in to Kaunter Aduan – Aras 1, Kaunter Bersepadu, MPSJ. Ask for No. Rujukan.
2. Phone HOTLINE - 03-8024 7700 (primary) or 03-5637 6545 (secondary). Ask for No. Rujukan.
3. Access MPSJ aduan web page - http://ocps.mpsj.gov.my/cms/form.jsp?formId=f2a151f0-a020f414-84ff2000-2fff0d90
4. Access MPSJ Online Public Complaints System –
http://ocps.mpsj.gov.my/cms/login.jsp
5. Send email - mpsj@mpsj.gov.my
6. Walk-in to Hari Mesra Rakyat Bersama Dato’ YDP MPSJ -
Schedule: Every Friday from Week 1 to 3
Time: 09:00 am – 12:00 noon.
Visit http://ocps.mpsj.gov.my/cms/content.jsp?id=com.tms.cms.section.Section_d4a580b0-a020f414-1de74970-d903d96a for latest schedule.
7. Write to
Majlis Perbandaran Subang Jaya
Persiaran Perpaduan USJ 5,
47610 Subang Jaya,
Selangor Darul Ehsan
