Saluran Aduan MPSJ

Whilst many residents sit down and expect the local council or JKP to solve residential problems, we need your co-operation too by submitting your complaint.

For a start, residents are strongly encouraged to lodge a complaint with local council stating your problem, the location of problem and what assistance you require. For example, you can request your local council to clear the illegal dumpsite and erect a signboad "Dilarang membuang sampah. Denda....".

To lodge a complaint with MPSJ, please follow the steps below:
http://ocps.mpsj.gov.my/cms/content.jsp?id=com.tms.cms.section.Section_56132bed-a020f414-15da7d00-b9ac0c69

Saluran Aduan MPSJ
Majlis Perbandaran Subang Jaya telah menyediakan pelbagai saluran bagi memudahkan penduduk sekitar kawasan Majlis Perbandaran Subang Jaya membuat aduan. Diantara saluran-saluran yang disediakan MPSJ bagi melaksanakan aduan adalah :-

Saluran 1:-Kaunter Aduan - Aras 1, Kaunter bersepadu , Majlis Perbandaran Subang Jaya.

Saluran 2:-Hotline :- 03-8024 7700 (primary) or 03-56376545 (secondary)

Saluran 3:-Melalui laman web MPSJ. http://www.mpsj.gov.my/ -> berdaftar bersama My@MPSJ at http://ocps.mpsj.gov.my/cms/signup.jsp

Saluran 4:-Sila hantarkan sebarang aduan melalui email kepada mpsj@mpsj.gov.my

Saluran 5:-Alamat surat menyurat Majlis Perbandaran Subang JayaPersiaran Perpaduan USJ 5,47610 Subang Jaya,Selangor Darul Ehsan

Sebarang tindakan dan maklumbalas aduan adalah selama 14 hari waktu berkerja.

Alternatively, you can write a complaint letter and submit to RA or JKP who will then relay to MPSJ seeking their assistance.

How to make an effective complaint!

We run our respective Zones- to be the ‘eyes and ears’ of the Rakyat who resides within and assist them and their well-being/ welfare, within our capability and limitation. If anything requires MPSJ to do, we have to voice it out for the good of our community. To make any effective complaint, one must make sure of the following:-

1. complaint be preferred in writing, so as to place on record;

2. it should be accompanied with photographs, as the saying goes: “picture paints a thousand words’;

3. once you have lodged you complain with MPSJ, you should follow-up with them until the complaint is resolved; follow-up with the Pegawai of the respective department;

4. if there is no results, then you contact your JKP members for assistance; whereupon your Ahli Majlis, Cr Chang Kim Loong AMN will ‘trouble shoot’.

ADUAN

• MPSJ Borang Aduan
• How To Lodge A Complaint with MPSJ
• Saluran Aduan MPSJ
• Sampah Pukal